Every item that you purchase from Picasso.com is backed by our 30 Day - 100% Satisfaction Guarantee. If for any reason you are not 100% satisfied with your purchase, you have 30 Days from the receipt to contact us and we will fix, replace or exchange any item(s) that you see fit or refund the order (less shipping), no questions asked. We strive to make your art shopping experience the best it can be and that includes returns, exchanges and refunds.
Buy art with confidence at Picasso.com.
Framing has never been so stress-free with the knowledge that you can return any item for any reason within 30 days. That's right you can return any item, including custom framed items and canvas transfers to us within 30 days. Your satisfaction is our priority and our professional customer service team will help you complete your transaction. We trust you will be happy with your art purchase, but if you are not happy for any reason please contact us right away so we can correct the issue.
Please note when returning an item, we will process the return and the refund will appear on your credit statement within 2-3 business days once processed.
When sending back an item please be sure to include your name and order number. Each order comes with a return slip which is located on the back of the packing slip. Please fill this out this convenient form for any return, replacement or exchange. We appreciate you filling out the form as it will help us to process your request faster.
If you have any further questions about returns or if you would like to place an order please contact us at 1-800-581-0300 Monday through Friday 9am-6pm EST.
Thank you and we appreciate your business.